Getting Social Drives Business
We live in a fast-paced world where “time is of the essence”, and we “needed that yesterday.” It’s a good thing that we stumbled on technology and innovation in search of a better, faster way of getting business done. Especially, when it comes to our social media. For managing, advertising, and awareness, a useful way to get our brand right in the faces of potential customers had to be developed. Hence, social media management platforms were developed for agencies and businesses.
From these platforms came social media monitoring. This means that several social media disciplines can be managed or monitored from one simple dashboard. Multiple social channels, unlimited scheduled posts, team collaboration, and keyword monitoring can all be managed from one platform.
Customized Monitoring for Social Media Posts
Save time with flexible scheduling. Your social media posts can be scheduled for the times your audience engages in the most activity. If you’re not sure of when that is, some platforms offer a list for your choice of best time predictions. You could also create your own schedule for publishing when you are well acquainted with your audience activity time sequences.
Engage with your audience by posting about your brand and how it was developed. Once you have created your compelling story, schedule your posts to be available on all your social media networks for prime social media monitoring. Include a publishing queue to save time and avoid overlapping time slots by scheduling specific ones for each day of the week.
Netbase Features Quality Social Monitoring
For social posts delivered in real-time, Netbase is a brand that offers the customer insights needed to help reach your monitoring goals. Utilize Netbase to analyze social, digital, care, and survey data from customers, and to view those all important insights that help drive your business. Automated intelligence and machine learning through Netbase makes it possible to fully leverage expert systems and deep learning, with the ability to take action on customer experience insights.
Brand Exposure Through Social Monitoring
Brand awareness is social, so customer relationships should be also. When your sales process is combined with social media, your brand becomes stronger and your customer relationships are much improved. When social monitoring platforms feature CRM as one of their social management tools, your brand profiles and settings become easier to manage, and your deals close much faster. Customers see you as professional and consistent when your profiles across Facebook and Twitter are seamlessly synchronized.
When you do better you can do more, with social media monitoring platforms that allow you to be in control of your content. When scheduling your future posts, space them out over time to improve content and strategize marketing for your brand. Want to schedule your posts in bulk? It can be done simply, one spreadsheet at a time.
Continuous Monitoring When You’re Away
Let’s face it, things happen and your business may be interrupted for some reason. Since social media management has evolved greatly over the years, there are platforms that allow you to pause your social media monitoring whenever you need to, then resume monitoring when you’re ready. This applys to all of your social media channels, if you wish to do so.
Social media monitoring allows your to share information instantly. Articles can be shared with other channels without leaving your current page. After you have perfected your story with images and unique content, you can distribute copies to the other social channels. If you need to take a break or leave your desk, the are mobile app social media monitoring platforms that will continue to create, schedule, and monitor your posts while you’re away.